Contact Us

CONTACT US

We'd love to hear from you.

Whether you have a question about an order, need help with a return, want to discuss a collaboration, or simply want to connect with URMA, we're here to help.

CUSTOMER SUPPORT

Email: hello@weareurma.com

We aim to respond within 24–48 business hours, Monday to Friday, excluding UK public holidays.

For order-related enquiries, please include yourorder numberso we can assist you more efficiently.

RETURNS AND REFUNDS

For return, refund, faulty-item or cancellation enquiries:

hello@weareurma.com

Please include your order number and relevant details. Photographs may also be helpful for damaged, faulty or incorrect items.

COLLABORATIONS

We're always interested in hearing from creators, photographers, athletes and individuals who genuinely connect with URMA and its purpose.

For collaboration enquiries:

hello@weareurma.com

SOCIAL MEDIA

You can also follow the journey and connect with our community through our official social media channels:

Instagram:@weareurma

TikTok:@weareurma

Please note that email is the recommended method for customer-service and order-related enquiries.

SHARE YOUR STORY

URMA was built around the belief that words can help people feel seen, understood and encouraged.

If our clothing or message has meant something to you, we'd love to hear your story.

Tag us and show us how you Wear Your Story.